The Fine Art of Crafting Friends Out of Strangers

Mind & Matter [NOTE: Apologies for posting this column. We, like many, fell victim to the fraud and deception of UCLA political science grad student Michael LaCour’s so-called study, which became a bit of a media frenzy a few months ago.  See this interesting read about lessons learned from this episode, in New York Magazine: http://nymag.com/scienceofus/2015/06/will-academia-waste-the-michael-lacour-scandal.html]     (Originally published in the Wall Street Journal on February 28, 2015 – Page C2 – Available only in US Print Edition) By Robert M. Saplosky People...

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PR Lessons From the Imploding Weiner Campaign

By Bill Huey (This column first appeared at O’Dwyer PR on April 14, 2013) As the Anthony Weiner campaign trudges along — leaking vital fluids like a soldier in Napoleon’s army at the Russian front — some important lessons (and eternal verities) are emerging. They don’t all have to do with communication, but certainly have a lot to do with effective PR. Here are five lessons we can learn from the Weiner campaign thus far: 1.    Fix Yourself First — Whether it’s narcissism, addiction, sexual compulsion, or simply an unlikable trait that can be corrected,...

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How to Develop a Global Team

Cultural friction causes inefficiencies and turns off prospective customers. Here’s who and how to develop your team for better results. Is your company reaping the benefits of cultural profit? Does it have the ability, in other words, to enter new markets, develop new supply-chain models, and efficiently and effectively integrate as a global organization so that information can cross boundaries successfully? In today’s global economy, every organization should be striving to achieve these, and other, aspects of cultural profit. But what steps do you need to take to make that...

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Leadership is a Conversation

“One-way broadcast messaging is a relic, and slick marketing materials have as little effect on employees as they do on customers. But people will listen to communication that is intimate, interactive, inclusive, and...

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Questions for your Digital Team

By pushing your digital team to take on new challenges each time benchmarks are reached, you will not only keep them motivated, you will keep them keenly aware of the overall mission their work supports…

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Volunteerism: A Core Competency

Companies from AT&T to FedEx earned a place among The Civic 50 by focusing their volunteer efforts on what they do best…

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In Defense of Crisis PR

A recent open letter addresses an attack on the practices of Crisis Communications. “Crisis Communications,” as the author points out, “is about getting clients to make the right decisions.”…

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Data Analytics Helped Obama Win

Data-driven decision-making played a huge role in creating a second term for the 44th President and will be one of the more closely studied elements of the 2012…

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Kissinger on China

During a panel at the Woodrow Wilson Center, the 89-year-old former secretary of state used his unique 40-year-experience with Chinese leaders to give a tutorial on how to handle the sensitive relations between Beijing and Washington…

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